99% Service Level Uptime - GUARANTEED!
Your Website is Certain to be Up & Running 99% of ANY Calendar Month
Check Out How....

We offer a 99.9% Uptime Guarantee. Which means your web site is guaranteed to be operational 99.9% of the time in any calendar month. This service uptime allows for 45 minutes of (HTTP) service outage per month as defined here. For each additional 45 minutes of downtime you will receive 10% credit or refund. Regardless of the number of outages, all refunds are limited to one month's hosting service fees and do not include excess usage fees or other nonstandard recurring charges.

NETWORK UPTIME FOR THE MONTH PERCENTAGE OF MONTHLY CREDIT UPON PROPER REQUEST
99.9 - 100% 0% credit
99.7 - 99.8% 10% credit = 3 days
99.5 - 99.6% 25% credit = 8 days
99.3 - 99.4% 50% credit = 15 days
99.0 - 99.2% 75% credit = 23 days
98.9% and below 100% credit = 1 month

We will not be held responsible for Service Outages resulting from remote/outside operated equipment including, but not limited to, Internet NAP failures or congestion and backbone failures. Additionally, we will not be held responsible for delays in the registration or transfer of a domain due to InterNIC-related issues, for outages resulting from malfunctioning customer scripts or applications that are installed by the customer, or for unusual traffic spikes or "denial of service" attacks on customer web sites.

Refunds will be issued upon request by the customer and upon determination that a service outage, as defined by this guarantee, has occurred. Refund requests must be made within five (5) days of the issuance of the invoice that represents the time period during which the service outage took place.

Testamonials

I found Hosting Penguin on Google while searching for reseller hosting and reseller hosting plans. They are both affordable and reliable. The uptime I have had on my reseller web hosting is simply amazing!

Bryan Gibson view more

Why Choose Us?
State of the art UK, USA,
Singapore and India based
shared, reseller, dedicated
and VPS Hosting & SEO Plans
Reliability is Our Priority

Our plans are Guaranteed
to be Reliable,Rich in Feature and also Good in the Quality of Service Making us your # 1 service provider